Terms & Conditions
The Fine Print
Welcome to Our Terms
These terms and conditions govern your use of warunghutan.com and any reservation, event booking or catering order you place with Warung Hutan ("we", "us", "our"). Please read them before using the website or making a booking.
By browsing this website, making a reservation, or confirming a booking with us, you agree to be bound by these terms. If you do not agree with them, please do not use the website or book with us.
We may need to vary these terms for a particular event, in which case the written quotation or booking confirmation we send you takes precedence over anything stated here.
About Us
Warung Hutan is a restaurant serving Kelantan and Thai cuisine at Lot 1963, Jalan Gembira, Kampung Teras Jernang, 43640 Bandar Baru Bangi, Selangor, Malaysia.
You can reach us on 011-2124 6614 or at hello@warunghutanbangi.com. Our registered business details are available on request.
Using This Website
This website is provided for information about our restaurant, our menu and our event services. It is informational only: there are no forms, accounts or payments on it, and reservations and bookings are made by phone or email rather than through the site. You may browse it and print or download extracts for your own personal, non-commercial use.
What you agree not to do
- Use the website for any unlawful purpose, or in any way that could damage, disable or impair it.
- Attempt to gain unauthorised access to the website, its server, or any connected system.
- Copy, reproduce, republish or redistribute any part of the website for commercial purposes without our written permission.
- Use automated systems to scrape, harvest or extract content or contact details from the website.
Availability
- We aim to keep the website available at all times, but we do not guarantee uninterrupted access.
- We may suspend, withdraw or restrict all or part of the website for business or operational reasons, without notice.
Reservations and Seating
Reservations may be made by phone, by email, or through the channels listed on this website. A reservation is confirmed only when we have acknowledged it directly.
Holding your table
- We hold a reserved table for fifteen minutes past the booking time, after which it may be released to other guests.
- Please tell us as early as possible if your party size changes, as we may not be able to seat a larger group at short notice.
- Walk-in guests are seated subject to availability.
Conduct on our premises
- We reserve the right to refuse service, or to ask a guest to leave, where behaviour is abusive, unsafe, or disruptive to other guests or to our staff.
- Children remain the responsibility of the accompanying adult at all times.
- Outside food and drink may not be brought onto the premises without our prior agreement.
Event and Catering Bookings
Events, functions and catering orders are booked under a written quotation. The quotation sets out the menu, the guest numbers, the date and time, and the total price. It is valid for fourteen days from the date we issue it unless stated otherwise.
Deposit and payment
- A deposit of fifty percent of the quoted total is required to secure your date. The booking is not confirmed until the deposit is received.
- The balance falls due on or before the day of the event, unless we have agreed different terms in writing.
- Final guest numbers must be confirmed at least seven days before the event. We charge on the confirmed number or the number attending, whichever is higher.
Changes and cancellation by you
- Cancellations made more than fourteen days before the event date are refunded in full, less any costs already incurred on your behalf.
- Cancellations made between seven and fourteen days before the event date forfeit the deposit.
- Cancellations made less than seven days before the event date are charged at the full quoted amount.
- Requests to move a booking to a different date are accommodated where we can, but cannot be guaranteed.
Changes and cancellation by us
- If we have to cancel or reschedule your booking, we will offer you an alternative date or a full refund of everything you have paid us.
- We are not liable for failure to perform where the cause is beyond our reasonable control, including fire, flood, power failure, public health orders, industrial action or acts of government.
Food, Allergies and Dietary Requirements
Please tell us about any allergy or dietary requirement before you order, and again when booking an event. We will do our best to accommodate you.
Important limitations
- Our kitchen handles nuts, shellfish, eggs, dairy, soy, gluten and sesame. We cannot guarantee that any dish is free from traces of an allergen.
- Guests with a severe allergy should speak to a member of our staff before ordering, and should make their own assessment of the risk.
- Where you have told us about a requirement and we have confirmed we can meet it, we take that confirmation seriously. Where we have not confirmed it, please assume we have not been able to.
Payment
Payment for dining in is due at the point of service, by the methods displayed in the restaurant. Payment for events and catering is governed by the terms set out in your quotation.
We do not take payment through this website. If you receive a request for payment that appears to come from us through any channel you did not initiate, please contact us on the number above before paying anything.
Overdue invoices may attract interest at the rate permitted by Malaysian law, and we may recover reasonable costs of collection.
Intellectual Property
All content on this website — including text, photographs, illustrations, the Warung Hutan name, logo and menu descriptions — is owned by us or licensed to us, and is protected by copyright and trade mark law.
You may not use our name, logo or content in any way that suggests endorsement, association or sponsorship without our written permission. Linking to our home page is welcome, provided it is done in a way that is fair, legal, and does not damage our reputation.
Reviews and User Content
If you send us a review, photograph, comment or other content, you grant us a non-exclusive, royalty-free licence to use, reproduce and display it in connection with promoting the restaurant, in any medium, with attribution to the name you provided.
You confirm that any content you send us is your own, is accurate, and does not infringe anyone else’s rights. We may remove or decline to publish content that is unlawful, defamatory, offensive or misleading.
Third-Party Links
This website may link to third-party sites and social media platforms. Those links are provided for convenience only. We do not control those sites, we do not endorse their content, and we are not responsible for anything you find there or for how they handle your data.
Your use of a third-party site is governed by that site’s own terms and privacy policy.
Limitation of Liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under Malaysian law.
Subject to that
- The website is provided on an "as is" basis. We give no warranty that it will be free of errors or that the information on it is complete or current.
- We are not liable for indirect or consequential loss, or for loss of profit, business, goodwill or opportunity, however it arises.
- Where we are liable in connection with a booking, our total liability is limited to the amount you paid us for that booking.
Indemnity
You agree to indemnify us against any claim, loss, damage or reasonable expense we incur as a result of your breach of these terms, your misuse of the website, or any damage caused by you or your guests to our premises, equipment or property.
Changes to These Terms
We may revise these terms from time to time. The version published on this page is the version that applies, and the date at the foot of this document tells you when it last changed.
A booking is governed by the terms in force on the date the booking was confirmed. Continuing to use this website after a change means you accept the revised terms.
Governing Law
These terms, and any dispute arising out of them or out of your use of this website, are governed by the laws of Malaysia. You and we submit to the exclusive jurisdiction of the courts of Malaysia.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
Contact Information
If you have a question about these terms, a booking, or anything else, please get in touch.
How to reach us
- By email: hello@warunghutanbangi.com
- By phone: 011-2124 6614
- By post: Warung Hutan, Lot 1963, Jalan Gembira, Kampung Teras Jernang, 43640 Bandar Baru Bangi, Selangor, Malaysia.
Last updated 19 September 2026.